I’m A 26 Year Old User Experience (UX) Designer With Around 5 Years’ Experience, Currently Working At Capgemini On a Public Sector Account
My work sits at the intersection of user experience, content design and accessibility – essentially helping people understand complex information and interact with digital services more easily.
A big part of who I am comes from my background. I’m British Punjabi, and being immersed in both cultures is something I’m really proud of. I speak Punjabi, and growing up bilingual gave me a real appreciation for language early on. I’ve always been fascinated by how people communicate – through words, tone, context, body language and shared understanding.
Some of my favourite experiences have reinforced this. I spent time travelling in South America, where I met communities who only spoke their native languages, and yet we were still able to communicate – through gestures, expressions, and a willingness to connect. It really opened my eyes to how deeply human communication is, and how much it goes beyond language itself.
That curiosity is what led me to study Linguistics at university. I explored language from multiple perspectives – sociological, psychological, neurological – and it made me realise I wanted a career where I could use those insights to make a tangible difference in people’s lives.
That’s how I found user experience and content design. It felt like a natural fit – taking complex information and making it clear, inclusive and accessible to everyone. Working in the public sector has been incredibly meaningful for me, because these are services that everyone in the UK needs to use. The challenge is making sure it works for everyone – regardless of literacy levels, language background, or accessibility needs.
That’s what motivates me. I want to make things simpler, clearer, and more human.
