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Soft skills as a superpower: differentiating yourself in a technical world

Listening intently, soft skills concept

ARTICLE SUMMARY

Sarah Soper, Senior Solutions Engineer, Geotab, explores how daily micro-habits - like seeking feedback, reading emotional cues, and reframing challenges - can help tech professionals grow their EQ, strengthen team collaboration, and boost long-term career success.

In the fast-paced world of technology, it’s easy to focus solely on perfecting our technical skills.

We pour over code, master new frameworks, and dive deep into complex algorithms. Yet, what often truly sets individuals apart and accelerates their career growth are not always the lines of code they write, but the less obvious, softer abilities they cultivate. These are the superpowers that differentiate you in a technical world.

In a hybrid work environment, active listening is more crucial than ever. It’s about truly grasping nuances, understanding underlying concerns, and absorbing the full context of a conversation. This deep understanding fosters genuine connections and prevents misunderstandings when face-to-face interactions are less frequent. This skill then directly feeds into adaptability. With new technologies constantly emerging, individuals who can quickly adjust their approach, learn on the fly, and embrace change are invaluable. This includes being flexible in how we collaborate, solve problems, and manage priorities amid shifting demands.

Accountability often flies under the radar but is profoundly impactful. It’s about reliably delivering on commitments, not just individually, but also fostering a culture of shared responsibility within a team. This builds immense trust with colleagues and stakeholders, leading to smoother project execution and a reputation for reliability.

Cultivating emotional intelligence

While technical proficiency opens doors, it’s the mastery of soft skills that allows you to excel, and truly drive impact. A brilliant technical solution is only effective if it’s clearly communicated, collaboratively built, and understood by those who need to use it.

To become more attuned to your Emotional Intelligence (EQ), try intentionally putting yourself in uncomfortable situations that demand these skills. This could mean leading small team projects or proactively engaging in hard conversations with colleagues. These experiences are invaluable for developing EQ in real-time, forcing you to manage your own emotional responses while navigating complex interpersonal dynamics.

Regularly practising self-awareness through introspection also helps you understand emotional triggers and how your actions impact others. Seek feedback from peers, mentors, and managers. Honest, constructive criticism about your communication, reactions under pressure, or collaboration style provides external perspectives that are hard to gain on your own. By combining intentional exposure to challenging situations with consistent self-reflection and openness to feedback, tech professionals can significantly enhance their EQ, leading to more effective leadership and greater career growth.

Daily micro-habits for growth

Here are a few small, actionable “micro-habits” you can weave into your daily work to actively develop your soft skills:

  • 5 Minute Feedback Focus: Dedicate five minutes each day to either actively seeking feedback or practising thoughtful feedback delivery. For example, after a meeting, ask a trusted colleague, “How could I have explained that concept more clearly?” Or, when giving feedback, focus on behaviour and impact: “When you did X, it led to Y. Perhaps Z might be more effective.”
  • Mindful Meeting Minute: Before or during a meeting, take a minute to check in with your emotions. “How am I feeling right now?” During the meeting, for one minute, observe others’ body language, tone of voice, and unspoken cues. This builds self-awareness and empathy.
  • Proactive Problem Spotting Pause: When you encounter a minor frustration or unclear situation, pause before reacting. Ask yourself: ‘What’s the real underlying issue here?’ ‘What might the other person be feeling or thinking?’ ‘What’s one small, collaborative action I can take to clarify or resolve this?’

By cultivating these soft skills, you can unlock a powerful advantage, distinguishing yourself and accelerating your career in the ever-evolving tech landscape.

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