Senior Systems and Infrastructure Engineer

Main Purpose

As a team member reporting to the Core Infrastructure Team Leader, the Senior Systems and Infrastructure Engineer is responsible for designing, implementing, and maintaining the organization’s IT systems and infrastructure to ensure reliability, scalability, and security of server-based multi-forest environments. This role involves assessing current systems, proposing enhancements, and providing technical expertise to support business operations, and ensure the secure and reliable interactions among servers, workstations as well as various devices supporting the Safeguards IT infrastructure. To establish standards, policies and procedures for the efficient and secure operation of the Department’s computing and networking infrastructure.

Role

The Senior Systems and Infrastructure Engineer is: 1. a technical specialist, designing and implementing secure Windows based IT solutions; 2. a specialist adviser, providing advice to management on establishing secure IT systems and best practices; 3. a project manager, defining, planning and executing secure server infrastructure projects; and 4. a solution provider, functioning as an expert in troubleshooting Windows and other server hardware and software related issues and coordinating service delivery.

Functions / Key Results Expected

The Senior Systems and Infrastructure Engineer functions are:

1. Design, implement, document, maintain and automate IT systems and infrastructure, including servers, storage, and cloud services;
2. Lead and participate as a team member in infrastructure and application related projects;
3. Evaluate, test and document emerging technologies and trends to recommend innovative solutions that improve efficiency and effectiveness;
4. Provide technical guidance and support to management, team members and end-users;
5. Work closely with security coordinators and advisers to remediate security risks through technical and procedural endeavors;
6. Create, implement and document infrastructure change requests to maintain and update the core infrastructure Configuration Management Database (CMDB), while following formal change management procedures and ensuring data confidentiality, integrity and availability.
7. Act as a technical expert supporting procurement procedures for the acquisition of hardware, software, support, warranty, and consultation services related to core compute, storage and system infrastructure. Coordinate procurement activities related to the Department’s core compute, storage and system infrastructure, including maintenance, support and warranty.

Qualifications, Experience and Language skills

• Master’s Degree – Advanced University degree in fields related to information technology, computer science or related engineering field.
• Bachelor’s Degree – First level University degree in fields related to information technology, computer science or related engineering field plus two years of additional work experience may be considered in lieu of the Advance University degree.
• Minimum seven years of experience in the fields related to information technology, computer science or related engineering field.
• Advanced knowledge and expertise with the administration, configuration, deployment, and maintenance of Microsoft Exchange and e-mail services is an asset;
• Linux-based server administration is an asset;
• Knowledge of ITIL and service management frameworks;
• Knowledge of log management, search and analytics platforms, such as ELK, is an asset;
• Knowledge of and experience with cloud computing is an asset;
• Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
• Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $77326 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 44772, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance.

More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions

General Information

The IAEA’s paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person’s race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.

The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.

The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.

Evaluation process

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.

Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.