Performance Analyst

UK-Wide
Posted 2 weeks ago
£30,000-70,000

Job Description

What we’re looking for

We’re seeking a dynamic, forward-thinking Performance Analyst with excellent communication skills. You will be open-minded, happy to work on your own or as part of a team and want to learn new technologies and promote best practice.

Minimum 2 years experience please. Salary from £30,000-£70,000 depending on experience.

About us

Mercator Digital is an award-winning digital consultancy, ranked at number four among the Best Medium Sized Workplaces in the UK and recognised as one of Europe’s top 100 Best Workplaces. We’re also celebrated for our commitment to employee wellbeing, professional development, diversity and excellence in tech.

Leveraging nearly 20 years’ experience, Mercator Digital designs, builds, and delivers innovative digital services for clients across the public and private sectors worldwide. With a global presence spanning the UK, US, France, and Singapore, the Mercator team comprises over 400 specialists.

We provide an environment where talented professionals can grow, collaborate, and deliver innovative solutions that make digital services more innovative, effective, and accessible for all.

Team Mercator

This is an exciting time to join Mercator Digital. We’re growing fast – opening new offices, expanding our teams, and creating new opportunities for development. We’re proud of our culture – one that’s lively, inclusive, and forward-thinking. As we grow, preserving our culture remains a priority. That’s why we have an annual survey for feedback, an open-door policy for communication, plenty of social events to foster connections, and a benefits package to show our appreciation.

Our brand values are at the core of who we are, and each Mercator team member lives these values as brand ambassadors:

·      We don’t stand still

We’re always evolving, making bold choices, and seeking improvement

·      We keep it real

We’re straightforward, open, and honest in everything we do

·      We take care

We support each other, our work, our clients, and partners

·      It’s a joint effort

We work together, trust each other, and build strength in unity

·      We own our actions

We empower accountability for our words, actions, and results

·      We bring out the best

We share knowledge and enthusiasm, helping everyone reach their fullest potential

Job type

Full time, permanent. We encourage those who may need a more agile approach to the structure of their working day to apply; we are always willing to discuss flexible options where we can.

Location

You’ll be expected to travel to our customer’s site and potentially sites UK wide; working from client/office/home locations as appropriate.

As a Performance Analyst you will:

  • Understand product owners’ needs to translate business requirements into analytics requirements and ensure that priorities are met.
  • Create visualisation of data, conduct deep-dive analysis and share insights & recommendations.
  • Ensure data collection and standardisation is met and explain methodologies to stakeholders.
  • Communicating efficiently and work together within a multi-disciplinary team, fostering the open and collaborative culture.
  • Enable data driven decision making to personalize the journeys of individuals to ensure they have the best and most appropriate experience.
  • Produce product performance dashboards, user segmentation analysis, media agency tagging implementation
  • Produce program dashboards and weekly analysis / information updates

Knowledge/experience Skills

You will need: 

  • Google Cloud Platform. Experience setting up and iterating:
  • Google Cloud Platform Projects & IAM permissions
  • Google Storage buckets and folders
  • Google Dataprep flows, recipes and outputs as ETL pipeline to provide datasets for analysis and feed into dashboards.
  • Experience working as a Digital Analyst using Google 360 Enterprise Analytics:
  • Google Tag Manager containers and tags, triggers and variable to feed user behaviour and marketing activity tracking data into Google Analytics Properties.
  • Google Analytics properties and views to provide user behaviour goals and funnels to enable product iteration
  • Google Data Studio dashboards (with SQL, Google Sheets and Google Analytics sources) to share information with a broad range of stakeholders
  • A proven track record of web analytics reporting, building dashboards & ad-hoc analysis.
  • Experience in Social Media analytics (reporting, building dashboards & analysis)
  • Experience in identifying and personalization of user journeys derived from quantitative analytics.
  • Experience in Agile development environment (Scrum/Kanban).
  • Azure SQL Database and Azure Cosmos Database experience
  • Use of collaboration tools such as Jira and Confluence, Github and Trello.
  • Excellent interpersonal, written and verbal communication skills and can present complex information persuasively and inclusively to a wide range of audience
  • Understanding of the Azure Platform-as-a-Service (PaaS) cloud offering
  • Reading, writing, and querying data in JSON format

Desired skills

  • Implementing appropriate Machine Learning models, including selection and optimisation for automated outputs (and understanding model accuracy, limitations, biases, and ethics)
  • SQL Management Studio for working with SQL code, Visual Studio, as appropriate to data related enterprise tooling tasks, Power BI for advanced data visualisation, Excel, including power query, pivot tables, and pivot charts
  • Proven ability working to Government Digital Service Standards and documenting the necessary evidence to pass a GDS assessment.
  • Previous Public Sector Experience
  • Agile / Scrum certified
  • Google Tag Manager

In return you’ll receive

  • Above market rate (dependent on experience)
  • 25 days holiday per year (plus bank holidays and your birthday off)
  • Company pension
  • Group life cover
  • Training budget
  • Enhanced maternity/paternity package
  • Employee Assistance Programme
  • 2 days paid volunteering days
  • We also offer an electric vehicle scheme and cycle to work scheme

*Applicants must have the right to work in the UK and the ability to pass BPSS vetting

To apply for this job please visit www.mercatordigital.com.

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